While a foundation exists to consider training for the complex, evolving nature of human-agent teaming envisioned in the future, the literature on training has placed very little focus on this precise need. Education and training fields are beginning to focus on the use of individualized, adaptive technologies; however, emphasis is not placed on considering these technologies as teammates and how that might change the content and delivery of training. Team science is advancing training for enhanced teamwork, but the idea of humans and agents as team members does not seem to be a critical element this work. Many research questions must be addressed to begin to prepare for this future. Some examples include:
1. As we move forward, we must understand the human and agent competencies critical for human-agent teamwork. What are the core competencies unique to: (a) human-agent teams, (b) humans working in human-agent teams, and (c) autonomous agents working in human-agent teams? After identifying and defining these competencies, we must explore how to best develop these critical teamwork competencies, through individual and/or team-focused training. How do we synchronize training and development amongst diverse members, including humans and autonomous teammates?
2. Envisioning the future, we expect agents capable of learning and adapting at high speeds, and humans that must fluidly adapt with these team members. How do we prepare humans to work with evolving agents? How do we prepare agents to understand and evolve symbiotically with humans? What technologies can be developed to enhance this mutual adaptation in human-agent teams?
3. Human-agent teams are expected to be characterized by diversity, and rotating and evolving team membership. What are the critical features of individualized, adaptive training technologies to enhance teamwork in these diverse and evolving teams? What future capabilities are critical for quickly bringing together diverse teams of humans and agents to perform effectively as a group? In what ways can embedding intelligent agent trainers in teams reduce the efficiency costs and increase the productivity benefits associated with diverse and dynamic team membership?
Finally, the future we are considering opens potential for novel training capabilities to continually enhance the collective intelligence of the group. Can we use principles of individualized instruction and human-agent teamwork to develop evolving systems of humans and agents with ever-increasing intelligence and capabilities, capable of more complex performance over time?
Call for Comments:
- What are other scientific questions critical to preparing for future human-agent teaming?
- Other related comments